In this blog series, Fine Point Consulting staff discuss the process, rewards, and challenges of becoming a certified Results-Only Work Environment, an HR management strategy wherein employees are paid for results, rather than the number of hours worked. Certification is expected to be complete sometime this summer (2015).
This week, Jen Hildahl shares how ROWE was introduced to Fine Point’s senior team—and the questions, concerns, and excitement that came with it.
“Before the ROWE presentation to Fine Point’s senior team, I didn’t know anything about a Results-Only Work Environment. But when Luella and Leah returned from the ROWE conference, they were really excited. They sent us an email telling us they were looking forward to presenting ROWE at our next senior team meeting, which wasn’t for another week or two. At that meeting, Leah came with a ROWE PowerPoint presentation, and the senior team talked about our questions and concerns, and whether it might be something we’d want to try at Fine Point.
“My personal reaction was really positive—it was a relief, actually, to hear that we could have this sort of official policy for the office. I’d just returned from maternity leave and was trying to figure out my new work-life balance. I’d returned in January, which is our busiest month, and I was overwhelmed and feeling guilty about the fact that I couldn’t work as many hours as I had before having a family. I was working from home and on weekends out of necessity, so I was really excited about the potential of a ROWE to formalize this flexibility of work and life for the entire office.
“The senior team did have some initial concerns about ROWE, specifically about how some employees, who are maybe more traditional workers, would react. We’re a very small company, very family-like, so we also worried about what would happen if even a single person didn’t want to become a ROWE, because it has to be all or nothing. But for the more traditional employee, you can still come in to the office from 8-5—a ROWE allows for that. So we talked through our concerns as a team and decided it was something we’d be interested in presenting to the rest of the company.
“I think a ROWE will be great for Fine Point because the idea is that you work wherever and whenever you’re most efficient and productive. Our job is to support our clients, and they typically work from 8-5, so we know there are some limitations—we can’t work only in the middle of the night, for example. But our business is knowledge, and if we can help our clients better understand their financials and be more efficient about it, without the last-minute fire drills and stress, that’s huge for us. It’s our reputation.”
Stay tuned for future posts on the ROWE rollout, and be sure to visit Fine Point Consulting for a complete list of the tools and services we use to help businesses succeed.