Managing Your Remote Workforce
The remote workforce trend shows no signs of slowing down. According to an article by FlexJobs, there’s been a 159% increase in remote work since 2005.
Fine Point implemented its first remote hire about 18 months ago, and it’s been an exciting challenge. I didn’t think it would be much different because we’ve had a full remote-work benefit for a long time. It always ranks as everyone’s favorite benefit, so how would having a remote staff person be any different? However, it is, and we’ve learned a lot.
Managers must now alter the way they manage – It was a bit of a challenge, but one that our managers were soon able to accomplish.
One of the things I try to do frequently is attend staff meetings remotely to see what it’s like and to make sure the technology is working properly. Doing this helped us notice that even minor cross-chatter can make a listener feel left out.
We also asked one of our remote team members to take on the additional role of Remote Culture Manager. Her role is to help to extend our culture and core values among the remote team. This includes acting as a trusted resource for the remote team members as someone they can go to for guidance, questions, and advice, outside of their team and manager. This has been a beneficial way to get feedback about how we can better manage the remote team
CEO, Fine Point Consulting